Our business is built on our clients’ successes, and we are proud to have formed relationships with clients that have lasted for decades. We actively seek their feedback through our Benchmarking programme, which is a cornerstone of our vision to be measurably the best construction company in New Zealand.

Results from our 2015-16 Benchmarking programme:

How likely client will be to use Naylor Love for another project 89%

More feedback from our clients:

“Naylor Love built our bespoke dental clinic on 697 Wairere Drive, Hamilton. They have planned and delivered on time to the minute. I cannot recommend them high enough. This is an organisation of excellence, integrity, transparency, character and trust.”

Charl Eksteen
Platinum Dental Ltd

“Getting Christchurch based staff settled back into a single location in Christchurch has been a top priority for me and the Commissioners since the earthquakes. I am very pleased with the final result and with the performance of your company. We were able to move into our new offices on time and now within the budget we set.

You and your board are to be congratulated on the performance of your company and especially the staff you had working for us on site… Very professional; very customer focussed.”

Dame Margaret Bazley
Chair of the Commissioners, ECan

“The Naylor Love team employed on this project have in my opinion provided exceptional management of a technically challenging project, while at the same time maintaining excellent relationships with the Project Manager and Design Team, and the various representatives of HCC (as Principal) who were involved throughout the project – including myself!

Completion of the project was on time (which was critical for Council) and within budget expectations, and the finished project has received an overwhelmingly positive response from Council staff and the general public of Lower Hutt.

Council’s satisfaction with Naylor Love’s performance is perhaps best evidenced by the fact that you have subsequently been engaged on our Town Hall and Events Centre, and Riddiford Gardens upgrade projects, both of which are progressing in the same positive manner.”

Bruce Sherlock
Hutt City Council

“The refurbishment, which took 18 months to plan and complete, went smoothly which is a credit to the contractor Naylor Love, and the facility staff who managed the refurbishment at the same time as operating a busy health centre and hospital.”

Jonathan Coleman
Minister of Health (Clutha Health First refurbishment)

“We were particularly pleased with the attention to detail shown by Naylor Love. Additional bracing put into place to bring the hall up to 67% of code is unobtrusive and finished to blend in with the existing structure. A new match official’s box was built and installed exactly to our specification. Everyone who has been into the hall since it reopened has commented on how wonderful the new floor looks and on the quality of the workmanship.

Now the project is completed, we have a badminton hall that is the envy of the other associations around the country…The new floor and paintwork make the place feel new again and most importantly of all, badminton players love playing in the “new” hall.”

John Morrish
Badminton Canterbury

“I want to thank you and your team for a superb job on this project which had many complexities and obstacles to overcome.

The feedback from consultants and our Ministry team who also worked on the project has been very positive, and we thank you for embracing the collaborative approach we are working towards in the Christchurch School Rebuild programme.”

Jerome Sheppard
Ministry of Education (Lyttelton Primary School)

“Precinct Properties engaged Naylor Love during the design process for the lobby refurbishment at State Insurance Tower. Their input during the design process was invaluable, and their delivery of the finished lobby is a credit to their diligence, and understanding of our requirements.

The project was completed within an area that had to remain open to the public throughout the construction phase, and this aspect of the project was well managed. The finished project is a credit to all the Naylor Love team.”

Mike Patching
Precinct Properties (State Insurance Tower)

“You are some of the most accomplished builders we have ever seen, and everyone from Halswell School would most certainly agree. You have been so persistent, working in rain, hail and shine, not to mention some terribly windy days! You have put in so much effort and kept us up to date with what has been happening with our new school.”

Carmen and Sam (2015 Student Leaders)
Halswell School

“The project was undertaken within the confines of the 24 hour operational College campus environment and therefore involved a significant amount of logistics, planning and cooperation in order that the College operation remained uninterrupted.

In order to work in this environment Naylor Love staff had to communicate effectively across all levels from the client and project consultants through to the site personnel while all of the time remaining client focused as the client lived on site. This they achieved throughout the contract demonstrating both their dedication and professionalism in achieving the challenging timeframe and the extremely high standard of finish that was required…

At no stage during the contract was any request by the College too much trouble and the quality of the ongoing relationship between the College and Naylor Love is testimony to the professionalism of both the individual Naylor Love staff and their organization as a whole.

In summary it has been a pleasure working with the Naylor Love team over the past three years and they should be truly proud of the outstanding results they have achieved.”

John Thompson
One Four Ltd (Miles Warren Building, Christ's College)

“Your staff ensured that we could run the school fully during this project without disruption and the thoughtfulness and responsiveness of your staff made this happen. They not only anticipated any issues but also went out of their way so that there was minimum disruption to our services.

The final result is that we have an extremely high quality building that will stand the test of time. Given our campus we would expect to it be a full part of our future heritage.”

Colin Sweetman
Miles Warren Building, Christ's College