Our business is built on our clients’ successes, and we are proud to have formed relationships with clients that have lasted for decades. We actively seek their feedback through our Benchmarking programme, which is a cornerstone of our vision to be measurably the best construction company in New Zealand.

Results from our 2016-17 Benchmarking programme:

Client satisfaction with the finished product: 100%
How likely client will be to use Naylor Love for another project: 100%

More feedback from our clients:

“We were delighted with the quality finishes achieved both inside and out at Hereford Residences. The team at Naylor Love were a pleasure to deal with and were committed to producing the best outcome for the new home owners.

The staff on the ground each day were professional, courteous and a pleasure to deal with. The Naylor Love team should serve as an example of a best practice in the industry.”

John Love
Principal, Tawera Group

“Naylor Love built our bespoke dental clinic on 697 Wairere Drive, Hamilton. They have planned and delivered on time to the minute. I cannot recommend them high enough. This is an organisation of excellence, integrity, transparency, character and trust.”

Charl Eksteen
Platinum Dental Ltd

“The Naylor Love team employed on this project have in my opinion provided exceptional management of a technically challenging project, while at the same time maintaining excellent relationships with the Project Manager and Design Team, and the various representatives of HCC (as Principal) who were involved throughout the project – including myself!

Completion of the project was on time (which was critical for Council) and within budget expectations, and the finished project has received an overwhelmingly positive response from Council staff and the general public of Lower Hutt.

Council’s satisfaction with Naylor Love’s performance is perhaps best evidenced by the fact that you have subsequently been engaged on our Town Hall and Events Centre, and Riddiford Gardens upgrade projects, both of which are progressing in the same positive manner.”

Bruce Sherlock
Hutt City Council

“Getting Christchurch based staff settled back into a single location in Christchurch has been a top priority for me and the Commissioners since the earthquakes. I am very pleased with the final result and with the performance of your company. We were able to move into our new offices on time and now within the budget we set.

You and your board are to be congratulated on the performance of your company and especially the staff you had working for us on site… Very professional; very customer focussed.”

Dame Margaret Bazley
Chair of the Commissioners, ECan

“The refurbishment, which took 18 months to plan and complete, went smoothly which is a credit to the contractor Naylor Love, and the facility staff who managed the refurbishment at the same time as operating a busy health centre and hospital.”

Jonathan Coleman
Minister of Health (Clutha Health First refurbishment)

“Naylor Love’s standard of finishes achieved on this project were excellent. Their quality system, and on-site organisation were the best that I have experienced in my thirty three (33) years in the Christchurch construction industry.”

R. B. Ramsay
Powell Fenwick Consultants (Centennial Pool)

“We were particularly pleased with the attention to detail shown by Naylor Love. Additional bracing put into place to bring the hall up to 67% of code is unobtrusive and finished to blend in with the existing structure. A new match official’s box was built and installed exactly to our specification. Everyone who has been into the hall since it reopened has commented on how wonderful the new floor looks and on the quality of the workmanship.

Now the project is completed, we have a badminton hall that is the envy of the other associations around the country…The new floor and paintwork make the place feel new again and most importantly of all, badminton players love playing in the “new” hall.”

John Morrish
Badminton Canterbury

“We could have picked any company in New Zealand to manage this job but we picked Naylor Love as they were an established, local company. They have been fantastic; quality work, on site consultation and interaction, easy to deal with, focused on time delivery and totally professional. Naylor Love are progressing the ‘defect free’ vision that will become the industry standard.”

Tony Koia
Koia Architects (Pounamu Apartments)

“Precinct Properties engaged Naylor Love during the design process for the lobby refurbishment at State Insurance Tower. Their input during the design process was invaluable, and their delivery of the finished lobby is a credit to their diligence, and understanding of our requirements.

The project was completed within an area that had to remain open to the public throughout the construction phase, and this aspect of the project was well managed. The finished project is a credit to all the Naylor Love team.”

Mike Patching
Precinct Properties (State Insurance Tower)

“I want to thank you and your team for a superb job on this project which had many complexities and obstacles to overcome.

The feedback from consultants and our Ministry team who also worked on the project has been very positive, and we thank you for embracing the collaborative approach we are working towards in the Christchurch School Rebuild programme.”

Jerome Sheppard
Ministry of Education (Lyttelton Primary School)