Our values

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Naylor Love is committed to a drug-free and alcohol-free workplace.

Q Theatre site - Auckland
Our mission
To deliver measurably the best construction services for our clients.

Our vision
Naylor Love will be a leading commercial construction contractor with the capability to handle a broad range of work in both the private and public sectors throughout New Zealand.

Performance management
Naylor Love is a founding supply chain member of the New Zealand Construction Clients' Group formed to promote and nurture the practice of ‘Constructing Excellence in New Zealand’.

Managing performance first requires measurement against a fixed performance benchmark so that the effects of management initiatives can be gauged, and ongoing improvements recognised.

Through a national benchmarking programme, we measure our performance against national standards published by the Centre for Advanced Engineering (CAE). We also set in-house standards, which are currently higher than the national standards.

Specifically we benchmark the following:
  • Client satisfaction in product
  • Client satisfaction in service
  • Defects on handover
  • Project cost predictability
  • Project time predictability
  • Safety

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