Queenstown Airport Corporation
2009 – 2020 (various)
A long history of successful project delivery in a challenging live environment.
Naylor Love have a long-standing business relationship with Queenstown Airport, having been called upon to undertake a number of projects. The most significant in recent years include a 1,500 m² extension to the baggage hall, new baggage handling unit, café and shop fitouts, upgrades to check-in areas, premium lounges, offices, and a purpose-built office and training facility for AVSEC.
Most recently we have been working on seismic ceiling upgrades in multiple zones across both landside and airside, in addition to carrying out the installation of a seismic gap which involved splitting the building in two all while still ensuring the terminal could be kept operational. We successfully completed this project in January 2020.
Carrying out projects at the airport requires a team who have excellent forward planning and communication skills, yet also an ability to adapt quickly and calmly whilst working within the live, busy and high security environment. We carefully plan to ensure that airport users and staff can continue to use the facilities, often setting up exclusion zones to ensure work could be carried out safely and with as little disruption as possible.
Stakeholder engagement – including aviation security, retail tenants, airline staff as well as the airport facilities managers – is critical to the smooth running of any project within the airport. We take care to communicate in advance, providing diagrams of how the works will impact stakeholders and explaining the strategies we’ve put in place to limit the impact on their daily activities. We continue to communicate throughout the work period to ensure that any problems that arise are dealt with quickly and efficiently.