Client feedback

Our business is built on our stakeholders’ successes, and we are proud to have formed relationships with clients and consultants that have lasted for decades. Here’s what they say about working with Naylor Love:

“Throughout the project there was a shared commitment to respecting operational spaces, maintaining a safe environment for staff and users, and finding practical solutions that balanced construction requirements with the continued operation of a busy, occupied building.”

Steve DonaldsonAssistant Director Collections Discovery & Access, University of Waikato

“You and your team have accomplished what would be deemed impossible for any other construction company… The hotel looks simply stunning and will certainly bring the hotel’s reputation back to where it deserves to be.”

Darin BayerDirector, White Associates

“IKEA Auckland is a complex retail asset with very little room for loose coordination. The building needed to meet IKEA’s global standards while also responding to local site conditions, consenting requirements and operational deadlines. The delivery team managed that with real focus.”

Andy EvansChief Judge, 2026 Property Industry Awards

“From our point of view it was the easiest of projects to work through construction till opening. You really made our lives here easy and we are thrilled with how the store turned out!”

Prue LeefeSenior Property Project Manager, Foodstuffs South Island

“Whakamaru is a big project with an even bigger heart, and a powerful example of what can be achieved when a passionate team is backed by the generosity of the wider community.”

NZ Commercial Projects Awards JudgesWhakamaru

“Ngai Tahu Otepoti is a standout Building Information Modelling (BIM) Award winner, with the team choosing to use building information modelling not because they had to, but because they knew it would make the project better. This significant four-storey office development was delivered on a complex site in Dunedin’s historical precinct, and in this context the decision to use BIM proved invaluable. The judges valued the trust between Naylor Love Dunedin and Warren and Mahoney, which allowed the wider team to work from one shared model. With strong input from consultants and subcontractors, it became a practical tool that helped solve issues quickly and improve the way the work was planned. This is a powerful example of BIM being used to genuinely lift project delivery.”

NZ Commercial Projects Awards JudgesŌtepoti

“I’d like to thank our wonderful contractors for their incredible work in difficult conditions, suspended from a crane in winter conditions, while undertaking this delicate project with precision.”

Anna NilsenGroup Manager Property Services, Dunedin City Council

“Naylor Love do design review, rather than just taking what a consultant gives them. They analyse plans. That saves time and money and they have the experience.”

Sean SchmidtConstruction Project Manager, IKEA

“This was never just about a building, it was about creating something meaningful for the community. Naylor Love and all the associated trades have been amazing in understanding our vision.”

Murray EdridgeWellington City Missioner

“From a construction standpoint, this was a highly challenging project. The team expertly navigated a dense urban site with significant geotechnical constraints, and a tight budget. The judges were particularly impressed with the collaboration demonstrated by the Youth Hub Trust, local community, stakeholders, and the design and construction teams.”

NZ Commercial Projects Awards JudgesYouth Hub Christchurch